Thank you very much for visiting Smokful. Kindly note that Smokful ships worldwide and we ship from China directly. 

You can choose the shipping method from air transportation, sea transportation, express delivery or truck transportation. 

If you have your own cooperated freight forwarder. We can send the products to them and they handle the shipping. 

Our shipping methods are flexible. Please feel free to contact us and choose the method you prefer to. 

How many days does it take to process the orders?

For in stock items, it takes 3 to 5 days. And for non-stock products, it takes about 7 to 14 days. It depends on the quantities and designs. We always keep you posted about the order status after you placing the order. 

How long does it take to arrive in my country?

It depends on which country you’re in and what shipping method you choose from. Please feel free to contact us and learn about that. 

Are you responsible for the damaged products?

Sure. We’re responsble for the damaged products. Please contact us once you received the damaged products. And we will deal with it within 24 hours.